Saturday, April 7, 2012

Honest Grocer, Honest Shopper.

      Today as I was buying groceries, a very strange thing happened. I carefully picked my items from my grocery log with cost in mind.
    
       I then proceeded to the register to checkout. There was a lady ahead of me with few items, generally this is why I chose the line. As I entered the line, she was practically finished, so it was easy for me to load my groceries on the belt. I moved quickly because I had a lot and didn't want to be a burden to anyone behind me. I felt like I picked up quite a lot of items not on my list. I was prepared for an over budget price, but certainly not what I saw. The checkout clerk moved quickly, and scanned my items. I glanced up to check the prices occasionally, and when he was done I checked the final tally. My eyes bugged out of my head as I read the total, $190. I was way over budget, and I beat myself up in my head. The next thing I know, the clerk says, "Press OK", to accept the total, and I was shocked. I hadn't even slid my card yet! I disbelieved myself, thinking I had done it out of second nature and not regarded it. I questioned the clerk, and said, "I don't think I slid my card yet." He was imperative, "Just press OK." The receipt spit out. I again questioned the clerk, and handed him my debit card. The numbers on my card and on the receipt did not match, as I suspected.
     
       What had happened? The previous customer, in their rush, had forgotten to press OK. Therefore, my groceries were added to her list, and the grand total was $190! Realize, had I said nothing, she would have been charged for my groceries, and I would have paid nothing. However, I'm not like that. The clerk was frustrated, so the manager got involved. The manager figured out the plight of the other customer, as the previous transaction was not closed. So, we deducted the previous customer's purchases from mine. The grand total now was $120.
       
        But that was not the end of the total changing, as the manager felt bad about the whole thing and wanted to do right. They rounded my total to $100 EVEN,  and I walked out saving $20, AND, in receipts, I got 29c off a gallon of gas for the whole ordeal.

         This is why I shop at Farm Fresh.

        

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